Updated March 23, 2021
We will use this information:
We will use this information:
The main services (the database and account management), with the browser and device data logs, are located on servers provides by DigitalOcean in the Amsterdam, Frankfurt and New York City areas.
To be able to store and serve any kind of attachments, without storage capacity issues, we use the Amazon S3 service. We currently use 3 different Amazon web service regions: EU (Frankfurt), EU (Ireland) and US East (N. Virginia), picked during your account setup. By using nil database, you may download some of the attachments directly from Amazon servers. Amazon will have a log of your IP address, browser data, and the requested files, but no information linking to your identity.
Big attachments are processed separately, to avoid slowing the service down. We use a virtual server provided by Hetzner, located in Nürnberg, Germany. No personal information is shared during this process.
We store the browser and device data for 30 days.
We keep 30 days of database backups.
When you cancel your account, we will ensure that nothing is stored in our servers past 30 days.
We will keep the invoices and the corresponding personal information for 10 years, as required by the financial regulations covering our activity.
We will never sell your personal information to third parties.
We share your account name with our payment processor supplier, stripe, in order for us to be able to resolve issues quickly. They are responsible, and certified, for storing your card details too. We ourselves do not store any sensitive payment information. The card details are sent directly from your browser to stripe. The network connections to stripe are encrypted.
The emails you sent via nil database are processed by mailgun. This service takes care of the delivery, making sure that the recipients receive the emails. Mailgun keeps the bodies of messages for up to 3 days in their systems, and log the email activity, including the email addresses, for 30 days. The network connections to and from mailgun are encrypted.
We may disclose or share your personal data in order to comply with any legal obligation. Unless we are legally prevented from it, we will always inform you when such requests are made.
|your-account.nil-database.com||session_id||Used to identify you, and fetch your account’s data and preferences.|
|your-account.nil-database.com||csrftoken||Used to store a secret to prevent other webpages to use your nil database session.|
|nilmanager.nil-database.com||csrftoken||Used by the account management application to protect the login form.|
|nilmanager.nil-database.com||session_id||Not always present. Used to identify you if you log into the account managemenent application|
All the cookies we use are restricted to our domains. We do not make use of third party cookies.
The database backups are also encrypted.
Under the EU General Data Protection Regulation, you have the right to revoke or amend any consent you have provided allowing us to store and use your personal data. You can exercise your data rights at any time by contacting us at firstname.lastname@example.org.
You can choose to make a full export of your data at any time for extra peace of mind, with spreadsheets of human readable information.
You can request an archive of all the stored attachments (images, …) by contacting us at email@example.com.
When cancelling a monthly subscription, all future charges associated with future months of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period.
When cancelling an annual subscription, all future charges associated with future years of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current annual billing period. You will not receive a refund, prorated or otherwise, for the remainder of the annual term.